Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using Rentlane ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. We may update these terms from time to time, and your continued use of Rentlane after any changes constitutes acceptance of the revised terms.

2. Description of Service

Rentlane is a property management platform designed for small landlords and independent property owners. The Service provides tools for rent collection, lease management, tenant communication, document signing, and financial tracking. Rentlane is not a law firm, financial advisor, or real estate broker, and nothing in the Service constitutes legal, financial, or professional advice.

3. User Accounts and Responsibilities

To use Rentlane, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Ensuring that information you provide (property details, tenant data, financial information) is accurate and lawful
• Complying with all applicable local, state, and federal laws related to property management and landlord-tenant relationships

You must be at least 18 years old to use Rentlane.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Upload or transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or its infrastructure
• Use the Service to harass, discriminate against, or harm any person
• Scrape, crawl, or use automated means to access the Service without our consent
• Sublicense, resell, or redistribute the Service

5. Payment Terms

Rentlane offers the following plans:

• Free tier: Core features for managing up to a limited number of units at no cost.
• Pro tier: Advanced features, priority support, and expanded capabilities for a monthly subscription fee as displayed on our pricing page.

Pro subscriptions are billed monthly. You may cancel at any time, and your access will continue through the end of the current billing period. Refunds are not provided for partial billing periods. We reserve the right to change pricing with 30 days' notice. All fees are in US dollars unless otherwise stated.

6. Intellectual Property

The Service, including its design, code, logos, and content, is owned by Rentlane and protected by copyright, trademark, and other intellectual property laws. You retain ownership of any data you upload to the Service. By using Rentlane, you grant us a limited license to process, store, and display your data solely to provide the Service to you.

7. Limitation of Liability

To the fullest extent permitted by law, Rentlane and its founders, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. This includes, but is not limited to, loss of profits, data, or business opportunities. Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Termination

You may close your account at any time by contacting us. We may suspend or terminate your access to the Service at our discretion if you violate these terms, engage in fraudulent activity, or for any other reason with reasonable notice. Upon termination, your right to use the Service ceases immediately. We will make your data available for export for 30 days following termination, after which it may be permanently deleted.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the Service shall be resolved in the state or federal courts located in Delaware.

10. Contact

If you have questions about these Terms of Service, please contact us at support@getrentlane.com.